Store Hours

During our renovation of our beautiful new Sea Cliff location, we will be happy to meet with clients by Appointment Only. To schedule your appointment, please call us at 516-248-3636.

 

How can I carry your products in my store?

Thomas Knoell prides itself in working with the finest stores in the country and abroad. If you are a retailer interested in carrying the Thomas Knoell line in your store, please email Thomas directly to discuss the possibility of working together. He can be reached at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

   

Can I schedule an appointment to meet with Thomas in the studio?

Yes, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call us at 516-248-3636 to schedule an appointment.

 

Do brides typically get their bridesmaids jewelry as gifts?

Yes, it is very popular for brides to get their maids jewelry that they can wear on the wedding day.

   

Do you offer any additional color options other than what is shown?

Yes, please email us for custom colors at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

What color stones work best with ivory gowns?

A mixture of Crystal (Clear) and Golden Shadow (Warm Champagne) work best.

   

What credit cards do you accept?

We accept all major credit cards.

 

What metal finishes are available?

All of our pieces can be plated in either Rhodium, 18K Gold or Rose Gold.  Rhodium is a semi-precious metal that is will never tarnish. It is also stronger than most metals. In addition to these finishes we also offer custom unique finishes by request. Please contact us for more information on custom finishes.

   

What stones do you use in your products?

We exclusively use Swarovski Crystals and Pearls, the world's finest.

 

Where are the pieces made?

All Thomas Knoell Designs products are proudly made in the United States of America. Our headquarters is in New York.

   

What are your custom service hours?

Our Winter Hours are Tuesday 10-6, Wednesday 12-8, Thursday 10-6, Friday 10-6, and Saturday 10-5. We are closed Sundays and Mondays, however we do check emails throughout the day.

 

How long will it take to receive my products?

Every product has different turnaround times dependent upon the amount of work involved in creating it. Simpler pieces are may be ready to ship within the same day, while more complicated headpieces can take several weeks. Either way, it's always best to call us at 516-248-3636 or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to see if we have the piece you want in stock. We will always do our best to accommodate our clients.

   

Where are you located?

We are very excited to announce our relocation to the beautiful village of Sea Cliff!
Our new address is:
86 Roslyn Avenue
Sea Cliff, NY  11579
During our renovation, we will be happy to meet with clients by Appointment.  To schedule your appointment, please call us at 516-248-3636.

 

 

What is your return policy?

Thomas Knoell Designs takes great pride in creating beautifully hand crafted items that are all one of a kind. Because each piece is individually made, there is an inherent difference in each piece. This is what makes our pieces so special. Each piece is designed specifically for each order, therefore we cannot offer any refunds.

If you are not satisfied with your purchase, you must contact us within 48 hours of receipt which is determined by the Fedex delivery date. If we determine that the order was made in error, we will issue a Return Authorization Number (RA). Then, simply send your piece back to us and we will issue you a store credit less a 35% restocking fee and any shipping costs.

As with any luxury item, pieces should be treated with great care. Please be sure not to get any hairspray on your pieces. Hairspray is basically liquid glue and cannot be removed or cleaned from the pieces.

   

Where did you go for inspiration for your wedding day style?

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Latest Events

Fri Oct 17 @12:00AM - 11:59PM
Posh Trunk Show
Thu Oct 16 @12:00AM - 11:59PM
Posh Trunk Show
Wed Oct 15 @12:00AM - 11:59PM
Posh Trunk Show
Mon Oct 13 @ 8:00AM - 05:00PM
New York Bridal Fashion Week
Sun Oct 12 @ 8:00AM - 05:00PM
New York Bridal Fashion Week
Sat Oct 11 @ 8:00AM - 05:00PM
New York Bridal Fashion Week
Fri Oct 10 @ 8:00AM - 05:00PM
New York Bridal Fashion Week
Sat Oct 04 @12:00AM - 11:59PM
Kleinfeld Trunk Show
Fri Oct 03 @12:00AM - 11:59PM
Kleinfeld Trunk Show
Thu Oct 02 @12:00AM - 11:59PM
Kleinfeld Trunk Show